In the course of business, public or private, organizations leverage their assets for success -- information, technical, development, financial capital, their people and what they know.  

Why would an organization such as yours, not focus deliberately on its "people and their knowledge," one of the most important but fragile assets that you possess and where a large part of the value of your organization and the opportunities for your success resides?

As a part of our knowledge management consulting solutions and services, whether you operate in the private sector or in the public sector, Working Knowledge^CSP is focused on helping you to continually improve performance at all levels -- individual, team, organization -- through an improved ability to create value from your knowledge and then consistently and effectively using your knowledge as a routine part of the way you work to solve business and operational challenges affecting your mission success. 

Working Knowledge^CSP is a service disabled veteran owned small business (SDVOSB) established in 2009. In 2010 we earned Center for Veteran Enterprise (CVE) verification from the Department of Veterans Affairs. In the same year, the Commonwealth of Virginia certified us a SDVOSB. In 2010, we graduated from the Veteran Institute for Procurement, a congressionally chartered certification program for veteran owned businesses helping them to establish best business practices.

About the Founder

Bill Kaplan, the founder, is recognized as one of the early thought leaders in the application of Knowledge Management (KM) in the government sector, a long time practitioner in the private sector, and has been working and consulting in the leadership and practical application of KM to address business operations and workforce performance challenges since the 1990s.

He is published on a recent book about mitigating the risks of knowledge loss due to workforce turnover (Losing Your Minds: Capturing, Retaining and Leveraging Organizational Knowledge) and many articles on knowledge management, including the application of knowledge management within federal acquisition, procurement, and program management organizations.

In 2005, Acquisition Solutions, Inc. (ASI), a public sector only management consulting company with multi-disciplinary practices including federal acquisition and procurement, program management, knowledge management, and organizational performance, selected Bill as its first Chief Knowledge Officer and Knowledge Management Practice Manager. In this role, he was responsible for developing and evolving the company's knowledge management and quality management infrastructure and leading their KM consulting practice. While Bill was the ASI CKO, in 2007 (rank #18), 2008 (rank #16), and 2009 (rank #13), the Know Network (Teleos) recognized the ASI KM team’s efforts by naming Acquisition Solutions a North American Most Admired Knowledge Enterprise (MAKE) finalist.

Prior to that, Bill was the Deputy Knowledge Management Practice Manager at Science Applications International Corporation (SAIC).

Bill completed a distinguished career in federal acquisition and program management in the United States Air Force and the Department of Defense, retiring in the rank of Colonel. During his military career he served in both service and joint acquisition leadership positions. During his military career he earned numerous personal, unit awards and service medals including the Defense Superior Service Medal and the Legion of Merit Medal.

Teaming as a Strategy for Success

Working Knowledge^CSP will team with experienced associates and subject matter experts when broader experience and expertise is required so that the best, right solutions are provided to our clients.

In addition, please consider including our capabilities and experience in your next proposal as a solution provider and trusted teammate by calling 571.934.7408 or emailing Bill Kaplan at bill@workingknowledge-csp.com.