KM Technology Solutions

Working Knowledge^CSP and its group partners, deliver deep expertise in more than 30 categories of knowledge management (KM) technologies and tools to help you to “connect, collect, and collaborate” and integrate the right KM enabling technologies into your overall solution.

Examples of our technology and infrastructure KM support services include:

• Technology assessment – current state
• Application architecture needs analysis
• Knowledge and content management software product assessment and selection support
• Prototype development and configuration

We can create a knowledge architecture plan that will encompass the important technical elements of your knowledge management solution. Based on an understanding of your KM objectives, we will help you to identify the appropriate technology enablers to support your mission requirements and business objectives.

When combined with recommended implementing performing and learning practices, you will have an integrated 360 degree KM solution.

Capture, save and reuse intellectual assets	Increase the efficiency and effectiveness of teams and business processes	Improve the quality and speed of making decisions	Enhance our intelligence and/or communications with external stakeholders
Content Management Digital Asset Management Document Management Enterprise Search Records Management Taxonomy, Classification and Metadata Management	Business Process Management and Workflow Automation Capture and Imaging Case Management Collaboration & Community Management eLearning Innovation Management Program and Project Management Websites and Portals	Business Intelligence Data Integration and Management Data Mining Data Visualization Modeling and Simulation Risk Management Statistics Text Analytics	Customer, Competitor and Supplier Intelligence Social Media Monitoring Social Network Analysis Social Networking Platforms

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