Change is continuous . . . Success requires more than responding to change — it requires anticipating change and adapting quickly. Sustainable success requires not only the ability to adapt to change, but also the ability to consistently make the best use of your knowledge — information and experience — to consistently capture, adapt, transfer, and reuse what you know about what you do to improve your individual, team, and organization performance . . .to operate “faster than the speed of change.”

Developing a concept for KM in your organization based on your desired outcomes, identification of what is critical and relevant knowledge, the culture of your organization, and an assessment of your KM maturity, your readiness to take on a KM investment.

Understanding the strategic plan of the greater organization of which you are part and the ensuring that the business case for KM investment over the longer term can be made.

Your KM implementation should be based on your unique environment and desired outcomes…what makes sense in your context.